LEGAL REFERENCE

Privacy Policy jo aapke liye likha gaya hai

pk16 par aapka personal information aur financial data encrypted channels se travel karte hain. Hamari privacy policy sirf legal zarurat nahi—yeh aapke account aur withdrawals ko protect karte...

Data encryption standardLocal payment securityAccount verification process
pk16 Privacy Policy jo aapke liye likha gaya hai

Humara data handling approach

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HUMSE RABITA KAREN

Privacy ke liye contact kaise karen

Team online

Email Support

Aapka privacy ya data security ka koi sawal ho, [email protected] par email karen. Hamari team 48 ghante mein jawab deta hai aur aapke concerns ko seriously leta hai.

Account Settings

Aapke account mein Data & Privacy section hai. Wahan se aap apna personal information dekh sakte ho, update kar sakte ho, ya kuch data delete karne ka request kar sakte ho.

Live Support

Chat ke zariye hamara support team 24/7 available hai. Privacy policy ke baare mein ya data access ke baare mein poochiye. Woh aapko step-by-step guide denge.

SECURITY KA STANDARD

Hamara approach: transparency aur protection

Encryption Technology

Aapka sab communication pk16 ke saath TLS encryption se protected hai. Login se lekar withdrawal tak, har data point encrypted...

Payment Processor Compliance

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara integration local banking standards ko follow karta hai. Har processor apne encryption...

Session Management

Aapka session 15 minutes inactivity ke baad automatically logout ho jata hai. Agar kisi aur ne aapka device use kare...

Data Deletion Request

Aap apne account ko permanently delete kar sakte ho. Hum sirf legal compliance ke liye zaruri records rakhte hain; baaki...

Audit Trail

Har login, withdrawal, aur account change ka record hamara system mein save hota hai. Agar koi suspicious activity ho, aap...

Local Law Compliance

Hamara policy Pakistan ke financial aur privacy laws ko follow karta hai. Jahan supported ilaqon mein account ban sakte ho...

Sab pages par consistent policy

Terms of ServiceHamara Terms of Service privacy rights ko support karta hai. Dono documents aapke account aur data protection ke baare mein same stance rakhte hain.
Cookie PolicyCookies hamara platform sirf functionality aur analytics ke liye use karta hai. Marketing tracking cookies nahi hote. Aap settings mein cookies ko manage kar sakte ho.
Payment SecurityJazzCash, Easypaisa, SadaPay aur Raast payment pages hamari privacy policy extend karte hain. Bank-level encryption har transaction mein hota hai.
Account ClosureJab aap account close karte ho, aapka data retention period legal compliance ke liye define hota hai. Personal gaming history automatically delete schedule hota hai.
Withdrawal VerificationAapke bank account ya mobile wallet verify karte waqt, hum sirf zaruri identity info collect karte hain. Baaki sab data stored nahi rehta.
Third-Party Sharingpk16 aapka gaming data ya transaction history sirf aapki permission se share karta hai. Fraud detection ke zariye legal requests ek exception hain.
Policy UpdatesAgar hum privacy policy update karen, aapko email se notification milega. Aap 30 days mein apna account close kar sakte ho agar changes accept na karen.

Aapka account locked kaise rahta hai

Password Strength

pk16 par password minimum 8 characters aur one uppercase + one number require hota hai. Two-factor authentication optional hai, lekin strongly recommended karte hain.

Email Verification

Account creation ke baad, aapka email verify hota hai. Isi se password reset, withdrawal requests, aur sensitive changes ke liye confirmation milta hai.

Withdrawal Hold

First withdrawal ke liye identity document verify hota hai. Yeh process aapka account aur bank account dono ko secure rakhta hai.

Device Fingerprint

pk16 aapke device ko recognize karta hai. Agar new device se login karo, extra verification request aa sakti hai.

IP Monitoring

Unusual login location ya IP addresses automatically flag hote hain. Agar kuch suspicious ho, aapko notification milega aur hum account lock kar sakte hain.

Data Minimization

Hamara system sirf zaruri data store karta hai. Gaming history, chat logs, aur temporary session data regular intervals par delete hote hain.

Privacy ke baare mein pooche jane wale sawal

pk16 sirf aapka withdrawal request verification ke liye bank/wallet provider ko minimum data bhejta hai. Aapka gaming history, lobby preferences, ya account balance kabhi share nahi hota. Payment processor apne security standards follow karta hai.

Account deletion ke baad, aapka personal data (naam, email, phone) 90 days mein delete schedule hota hai. Legal compliance ke liye transaction records 5 years rakhne padh sakte hain, lekin aapka gaming history immediately remove ho jata hai.

Verification process mein hum sirf account holder ka naam aur bank account number check karte hain. Aapka balance, transaction history, ya koi bhi private bank data access nahi hota. Sirf aapka bank hi yeh confirm karta hai ke account real aur active hai.

Haan, functional cookies hote hain taake lobby smooth chale aur aapka session remember rahe. Analytics cookies bhi hote hain, lekin personal identification nahi karte. Marketing cookies nahi hote. Aap browser settings se cookies disable kar sakte ho.

Unauthorized access detect hote hi hum account lock kar dete hain. Aapko SMS aur email notification milega. Account recovery ke liye identity verification required hota hai. Agar unauthorized withdrawal hua ho, fraud investigation shuru karte hain aur refund process follow karte hain.

Jahan legal court order ya lawful government request ho, tab hum compliant ho sakte hain. Lekin sirf zaruri information dete hain, pura account data nahi. Aapko inform karte hain agar possible ho. Regular commercial requests kabhi comply nahi karte.

Withdrawal approval process mein hum aapka bank account name, withdrawal amount, aur transaction history cross-check karte hain. Fraud patterns detect karte hain. Agar kuch unusual ho, verification message aata hai. JazzCash, Easypaisa, SadaPay aur Raast processors apne rules follow karte hain.